Maintenance Request

Dear Resident,

Please submit your maintenance requests here. If this is an emergency, please call 911. If this is an urgent request, please call your Building Manager or Resident Manager.




Maintenance Issues

Please list each type of problem separately.

  • Issue #1

    Using your mobile phone, please take up to 5 photos of the issue. Good photos help reduce multiple visits and resolve issues faster.
Add another issue

Coordinating Schedules

At what number can we text or call you to schedule an appointment?

At what email can we send you an appointment confirmation and provide updates?

Are there any days we should AVOID scheduling a service appointment?


Once we confirm your appointment via email or text, may we enter your unit to check and fix the issue if you’re not home?


What pets should we expect when we enter?

If this is an emergency, call 911. If your issue is urgent, such as a water leak, please contact your Building Manager or Resident Manager immediately.

In the event a Maintenance Request made to GreenTree through this webpage is made by any Person other than Resident, such request shall be deemed to come from Resident. Furthermore, by making said request, such Person expressly disclaims and waives any and all demand, license, tenancy, occupancy right or privilege, or any other claim in and to the lease between Landlord and Resident.





GreenTree Property Management provides comprehensive multifamily property management services throughout the San Francisco Bay Area. Backed by more than 20 years of industry experience, the company combines local market knowledge, experienced professionals, and intelligent technology to manage leasing, financial oversight, compliance, property operations, maintenance coordination and resident relationships. Its hands-on approach gives property owners greater visibility, stronger operations, and a clear strategy for protecting and maximizing the value of their investments.

       

415.347.8600       TTY/VCO/HCO to Voice: 1-800-735-2929

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